The first Natural Question Answering as a Service for enterprise IT and cloud.
Sparrow provides answers to product questions from any document and content sources across the enterprise instantly. It understands who the user is, and has IT infrastructure and cloud domain expertise to provide precise, contextual answers.
Our Process
Answers from content sources across the enterprise
Sparrow aggregates contents from any document, application and content sources in the enterprise. It understands intent, context and semantics and provides accurate answers.
RESTful API
Rich applications with RESTful API
Javascript Widget
Embeddable widget with no code
Web Application
Self-service portal
Deeper Product Engagement
Sparrow provides product users and practitioners answers to complex product questions.
It answers questions from any documents and content sources across the enterprise and provides personalized recommendations.
- Understands the intent and context of the question
- Provides users with relevant contextual answers
- Recommendations to related documents and events
- Accelerate product adoption
- Increase customer satisfaction
Faster customer support
It significantly reduces support burden with instant responses to technical questions.
Sparrow understands user’s questions and provides answers to product usage and support questions by reading millions of documents across the enterprise in milliseconds.
- Automated answers to product usage and support questions
- Authoritative answers from official product documentation
- Real-time responses from millions of documents across the enterprise
Easy to setup and deploy
Sparrow has IT infrastructure and cloud domain expertise.
It automatically adapts to new enterprise-specific concepts, and is ready to run hours after setup, without months of dataset creation and training.
- Domain adapted models
- Can be deployed in hours
Easy to use
Sparrow can be by accessed through web portal, REST API, or single-line javascript integration
Secure, Scalable, Highly Available
Sparrow is deployed on AWS and GCP cloud
SecuritySupports Data encryption,
IAM and data ownership
Follows best security practices to help enterprise meet security and compliance requirements.
ScalableDeployed across multiple regions and availability zones in the Cloud
Scale-out architecture for low latency, fast and consistent experience when serving complex ML models even with increased load
Highly AvailabilityReliable with
99.99% Availability
Architected ground-up for reliability and availability. Fault-tolerant and highly available architecture for answers when you needed.
